Official Legal Document

Terms and Conditions

Promax Trading Limited • Business Terms & Client Agreement

Promax Trading Limited

Registration No: 2024-00683 | NFA: 0563058
Registered Address: Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia.

By accessing this website you agree to be bound by the terms and conditions below pertaining to both this website and any material on it. Promax Trading Limited reserves the right to change these terms and conditions at any time without notice to you. You are therefore responsible for regularly reviewing these terms and conditions. Continued use of this website following any such changes shall constitute your acceptance of them.

Note: The English version of this agreement is the governing version and shall prevail whenever there is any discrepancy between the English version and other language versions.

These terms and conditions, together with any Schedule(s), and accompanying documents, as amended from time to time (this "Agreement") sets out the terms of the contract between you and us. Please read it carefully and let us know as soon as possible if there is anything which you do not understand.

The business name "Promax Trading Limited", and the domain name "https://www.promaxtrading.com" is a Forex broker for Spot FX and CFD Contracts. Promax Trading Limited owns and operates websites and brand names as indicated on its website.

The Client wishes to become a client of the Company and upon the first funding of the Client’s account, the Company shall not be contractually committed until such time as it has confirmed to the Client that it has opened an account on the Client’s behalf.

The Client accepts and understands that the official language of the Company is the English language and that he should always refer to the legal documentation posted on the website of the Company for all information and disclosures about the Company and its activities.

Scope of this Agreement & Commencement

Scope of Agreement: This Agreement sets out the basis on which we will provide services to you. This Agreement governs each Transaction entered into or outstanding between us on or after the execution of this Agreement.

Commencement: This Agreement supersedes any previous agreement between you and us on the same subject matter and takes effect when you indicate your acceptance via our website. This Agreement shall apply to all transactions contemplated under this Agreement.

1. Definitions of Terms

Account: Trading account opened by Client.

Agreement: Business Terms & related accepted documents.

Authorized Person: Authorized by Client to give instructions.

Base Currency: Main currency of Client’s Account.

CFD: Financial Contract for Difference on Forex, Stocks, Indices, Metals, etc.

Client: Natural or legal person provided services by Company.

Contract: Purchase or sale of currencies/Financial Instruments.

Equity: Account value plus unrealized profits / minus unrealized losses.

Financial Instrument: Spot Foreign Exchange and CFDs.

FX / Forex: Foreign Exchange currency trading.

Introducing Broker: Advisor/entity remunerated for referring clients.

Margin: Required collateral funds to open/maintain position.

Margin Call: Forced closure when equity drops below required margin.

Spread: Difference between Bid and Ask price.

Trading Platform: Software/hardware complex for providing services.

Transaction: Purchase, sale, deposit, or withdrawal performed in account.

2. Provision of Services

Financial Services: Facilitating reception and transmission of orders in relation to Financial Instruments.

Ancillary Services: Foreign exchange services connected to investment services, credit/loan assistance connected to transactions.

Important Limitations:

Services provided by the Company do NOT include Investment Advice.
Discussions or information provided do not constitute recommendations or advisory relationships.
Investment materials on website do not take into account specific investment objectives.
The Client is solely responsible for all investment strategies and trade decisions.

3. Margin Trading

Foreign Exchange and CFDs are margin products. The Client must supply initial margin collateral. If Account Equity falls below margin requirements, automated electronic margin calls will liquidate open positions without discretion. The Company may adjust margin rates at any time without prior notice.

4. Risk Acknowledgement

Transactions are highly speculative and carry significant financial risk. The Company does not guarantee portfolio capital or value at any time. Losses may exceed initial margin deposits.

5. Client's Account

Clients register accounts online submitting ID (Passport/ID card) and Proof of Address (utility bill or bank statement within 6 months). Accounts are held for trading only, not third-party payments. Multiple sub-accounts held by the same client may be treated as a single unit for set-off or negative balance coverage.

6. Client Categorization

Clients are categorized under MiFID principles (Retail Clients vs. Professional Clients / Eligible Counterparties) to ensure appropriate regulatory protections based on trading expertise.

7. Client Obligations

Client confirms familiarity with markets, assumes responsibility for buy/sell decisions, trading platform setup, and self-monitoring of positions.

8. Interest

Funds credited to Client Accounts do not bear interest. Client waives rights to interest earned on segregated bank accounts.

9. Fees & Charges

Client pays specified spreads, commissions, and taxes. Extraordinary costs (postal, reminders, statements) may be debited from account.

10 & 11. IB & Inducements

Company may pay/receive retrocessions or commissions to Introducing Brokers to enhance service quality. IBs are independent entities.

13. Communication & Client's Orders

Notices are transmitted electronically via Platform or Email in English. Orders via Internet, platform, email, or telephone are binding. The Company reserves the right to refuse orders violating smooth system operation, market manipulation, insider trading, or system abuse (e.g. latency EA abuse).

14 & 15. Transfer of Funds & Safeguarding

No 3rd party deposits or withdrawals are accepted. Funds are transferred within 3 business days of debit request. All client monies are held in segregated "Client Accounts" separate from company operational funds.

17 – 22. Operational, IT & Legal Provisions

Complaints: Order execution claims must be submitted in writing within 24 hours of occurrence.
IT System: Client assumes risks of computer viruses, hardware lag, or unauthorized access. Credentials must remain confidential.
Recording: Phone and chat communications are recorded and may be used as legal evidence.
Outsourcing: Platform hosting, physical servers, and technical updates may be outsourced to secure specialized entities.
Right of Set-off: Company retains right of set-off against Client balances for outstanding debts across accounts.

24 – 26. Termination & Governing Law

Amendments: Terms may be updated by publishing on website or email notice.
Termination: Either party may terminate agreement (Client with 7 business days written notice). Outstanding liabilities must be settled.
Applicable Law: Governed by the laws of Saint Vincent and the Grenadines (or Saint Lucia registered entity courts).

27. Client Declaration & Acceptance

By accepting these Business Terms, the Client declares that he/she is over 18 years of age, has full capacity to enter binding agreements, has read and accepted these Terms and Risk Disclaimer in their entirety, and confirms all application details are true and accurate.

For queries or suggestions regarding Terms & Conditions:

support@promaxtrading.com